FAQ
Frequently asked questions
1) How to add a new order to an existing
order?
First you have to choose pick up in our shop. There will be no
shipping fee charged. Please write in the comments to which order
we have to add your items to. We will ship out the order when all
items are in stock.
2) Do you have a release date for my pre
order?
Most of the time we will get an E.T.A. from the factory, but often
they are not in time with their releases. Therefore you can not
held us responsible for delayments of your pre order.
3) When will you ship my
order?
We will ship out your order as soon as possible. In most of the
times, we ship your order in 1 day. This does not include pre
orders. These orders will ship out when available.
4) What does payment method Pre Transfer
mean?
Pre transfer means payment by bank wire transfer. After you
confirmed your order and you have chosen Pre Transfer, you will get
an invoice with our bank information to make the payment. After we
have received your payment, we will send you a confirmation of
receiving the payment by
e-mail.
5) TF Robots will attend the following conventions:
| Dutch Comic Con | http://www.dutchcomiccon.com/nl | |
| TF Robots New & Vintage Day 3rd Edition |
https://www.tf-robots.nl/c-4749377/tf-robots-new-vintage-day/ | |
| C.O.N.S. | http://www.ntf-cons.de/ | |
| Velsercon | http://velsercon.nl/ | |
| 20&21 November 2021 | Dutch Comic Con | http://www.dutchcomiccon.com/nl |
TF Robots at the Dutch Comic Con 2019
Shopping cart
TF-Robots store
Openings hours:
| Wednesday | 14:00h - 17:00h |
| Thursday | 14:00h - 17:00h |
| Friday | 14:00h - 17:00h |
| Saturday | 11:00h - 17:00h |
Address:
Fabrieksweg 3K, Bladel.
- Fixed shipping fee with tracking
- All shipments with insurance - no risk when losing shipments
- Shipped from The Netherlands - no import tax in all EU-Countries
